The City of Palm Bay has announced a critical infrastructure upgrade scheduled for next weekend. This isn’t just a minor update—it is a significant system overhaul that will result in a near-total blackout of city communications for several days.
Watch the 90-second video above for the full breakdown.
If you have business to conduct with the city—paying a bill, pulling a permit, or speaking to a planner—do it now.
Here are the critical details you need to know:
📅 When is this happening?
Friday, December 5th through Monday, December 8th. Note: Restoration time on Monday is TBD.
🚫 What is down?
Phone Lines: All city department phone lines will be dead.
In-Person Service: City Hall and other facilities will have extremely limited ability to help you because their internal systems will be offline.
Online Portals: Most internal networks will be inaccessible.
📧 The Workarounds (Save These!)
While the phones are down, cloud-based email will still be active. If you have an urgent issue during the outage, use these direct lines:
City Manager’s Office:
citymanager@palmbayfl.govBuilding Department:
permitinfo@palmbayfl.govBusiness Tax Receipts:
biztax@palmbayfl.govPublic Works (Backup Phone): (321) 451-0060
💧 Utilities & Billing
The Utilities office will be CLOSED on Friday, Dec 5th.
To help you prepare, they are offering Extended Hours next week:
When: Mon, Dec 1 – Thu, Dec 4
Hours: Open until 6:30 PM
For Water/Sewer Emergencies Only: (Leaks, loss of pressure, backups) Call: (321) 768-9133
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